About Swiss International Air Lines AG It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter. You are passionate about airline operations and interested in managing the interests of business and our crews? Then join the Crew Planning team and shift the boundaries of SWISS’ crewing capabilities to take an industry-leading role! Starting date : July 01, 2025 or upon agreement You may apply in English or German. In this internship you can pioneer the future of conversational AI. You will lead the project to refine and productionalize a cutting-edge chatbot that enhances customer interaction and transforms digital experiences. Dive into the world of AI and make an impact for our Flight and Cabin Crew Members. Develop a project incl. timeline to get the Bot ready to a stage where it can be put in production and ensure the timeline and goals are met Integrate and optimize existing NLP capabilities for enhanced performance and improved results Ensure best possible setup of the existing UX/UI design elements to improve the user experience Develop new features and functionalities based on user feedback and project requirements Perform rigorous testing to ensure seamless functionality and user satisfaction Document all developments, updates, and user feedback for comprehensive reporting and future reference Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes