Presales Engineer
EXCLUSIVE NETWORKS| Introduction
Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2023, Exclusive Networks generated sales of 5 billion euros.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential.
DUTIES AND RESPONSIBILITIES| About the role
Exclusive Networks Israel is expanding the team and is looking for a Presales Engineer, reporting directly to local company management.
As a Presales Engineer, you will:
1. Be responsible for presenting the company's products, solutions and architecture to business partners and end customers. Install, configure, and manage products for the vendors to which you were assigned.
2. Provide ongoing technical support for salespeople and product managers. Management and coordination with the internal teams to address all technical aspects outlined by the Vendors.
3. Plan and execute technical workshops, events, and activities aimed at ensuring product reputation. Write technical documents and build presentations for the products.
4. Be responsible for the training and agreements of the business partners.
5. Have the ability to understand the market and competitors.
6. Collaborate with the Sales Team to follow up on new projects, provide technical support, and assist in planning demos and Proof of Concept (PoC) sessions to ensure customer satisfaction.
7. Fully complete and pass all vendor required certifications.
8. Be responsible for the end-to-end technical sales process: characterization of the solution, submission of quotes, establishment of a laboratory, POC, response to tenders.
9. Engage with the Marketing team and customers to create new value-added services or expand the number of services, meeting the service Key Performance Indicators (KPIs).
QUALIFICATIONS AND EXPERIENCE| About you
The ideal Presales Engineer:
1. 3 years+ of experience in customer support / presale roles.
2. Experience in negotiations with strategic and global clients.
3. Experience in Cloud/IT/CYBER.
4. Knowledge and understanding of technological worlds - experience working with products such as: EDR, Firewall, Email Security, OT security, WAF, Web Security, Authentication, Switching & Routing.
5. Vendor certifications, as per our portfolio.
6. Experience working with technological decision makers (CISO, CIO, etc.).
7. Ability to work independently combined with teamwork.
8. Fluent in English, both verbal and written.
9. Excellent interpersonal communication skills.
10. Independent learning ability, diligence and the ability to motivate proceedings.
11. High presentation and reporting skills.
WHO ARE EXCLUSIVE NETWORKS?| About the company
Exclusive Networks is a global trusted cybersecurity specialist, committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.
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