PpA-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip. /ppAt A-ROSA, we workbWITH PASSION /b because for us, our job is more than just a profession. We treat everyonebWITH RESPECT /b, as everyone deserves appreciation. We actbWITH DEPENDABILITY /b because colleagues and guests can rely on us. We commitbWITH A RESPONSIBLE ATTITUDE /b to ensure that the world remains beautiful in the future. We approach our workbWITH IDEAS /b, as all of us have creative contributions that drive us forward. /ph3Your Duties /h3ulliLeading and supporting department heads in the hotel sector to ensure optimal teamwork and smooth onboard operations. /liliOverseeing Food Beverage orders, including checking and inventorying deliveries to ensure quality and efficiency. /liliCreating cruise reports, analyzing guest feedback, and handling special concerns and complaints to continuously improve service. /liliMaking decisions regarding cabin assignments and upgrades to provide guests with the best possible experience. /liliManaging the ship's cashbook and overseeing money transfers to ensure financial transparency and security. /liliMonitoring revenues and costs, continuously working to optimize onboard earnings. /liliActing as the host and conducting regular audits to ensure high standards onboard. /liliConducting performance reviews, identifying and fostering talent for leadership roles within the company. /liliCollaborating closely with the HR department and planning internal staffing. /liliManaging all internal documents and ensuring budget compliance in all departments. /liliOrganizing and conducting regular department head meetings to ensure clear communication and collaboration. /li /ulh3Benefits /h3ulliThe most beautiful destinations in Europe with "Overnights" /liliTime to explore destinations with free days on board /liliInternational working environment /liliHealth, accident, and pension insurance /liliOutside cabin with natural light /liliNo costs for uniform or visa /liliDiscounted travel for employees and relatives /liliVarious training and development opportunities /liliAttractive career advancement opportunities /liliOrganization of travel to and from the vessel /li /ulh3Your Profile /h3ulliSuccessfully completed training in the hotel sector and a degree in business administration (at least a hotel management school). /liliProven leadership experience and at least two years of experience in a similar position. /liliKnowledge of Fidelio Cruise and Microsoft Office. /liliExcellent German and English language skills (French is a plus, especially in the French navigation area). /liliExperience on river or ocean-going ships is an advantage. /liliStrong leadership qualities and teamwork skills. /liliExcellent organizational skills and attention to detail. /liliStrong communication skills and customer orientation. /liliFlexibility and resilience in a dynamic environment. /liliProactive problem-solving skills and decision-making ability. /li /ulpWe look forward to receiving your online application. Please use our application form, which you can access by clicking on the b"APPLY HERE" /b button. Or send your complete CV to: /p /p #J-18808-Ljbffr