On behalf of our client, a premium Hospitality venue, we are seeking an experienced and dynamic
Outlets Manager
to lead and oversee the operations of
two signature restaurants
within a luxury environment The ideal candidate will have a proven track record in managing F&B operations in a
luxury contemporary hospitality environment
, ensuring exceptional guest experiences while maintaining the highest standards of service, quality, and profitability.
Key Responsibilities
* Operational Leadership:
* Manage daily operations of the two F&B outlets, ensuring smooth and efficient service.
* Monitor guest satisfaction, address feedback promptly, and implement improvement initiatives.
* Team Management:
* Lead, train, and develop a diverse team of F&B professionals to deliver exceptional hospitality standards.
* Foster a positive, service-oriented culture that reflects the brand's values.
* Financial Performance:
* Develop and control budgets for the outlets, monitor P&L, and implement cost-control measures without compromising quality.
* Drive revenue growth through innovative concepts, upselling techniques, and special promotions.
* Standards & Compliance:
* Ensure adherence to health, safety, and hygiene regulations.
* Maintain brand and luxury service standards across all touchpoints.
* Collaboration:
* Work closely with the Culinary Team, Sales & Marketing, and other departments to optimize guest experience and event execution.
* Coordinate with suppliers for premium product sourcing aligned with the brand identity.
Qualifications & Requirements
* Education:
Degree or diploma in Hospitality Management or related field.
* Experience:
Minimum 3–5 years in an F&B leadership role within a
luxury hotel or fine dining environment
, preferably contemporary in style.
* Languages :
Written and spoken proficiency in English and at least a B1 level in German.
* Skills:
* Strong leadership, communication, and interpersonal skills.
* Proven ability to manage budgets, analyze performance metrics, and drive profitability.
* Excellent knowledge of modern F&B trends, guest preferences, and service excellence standards.