Hotel Service Manager
We are seeking an experienced and charismatic Hotel Service Manager to join our team. In this role, you will be responsible for overseeing the smooth operation of hotel services.
Job Description:
The successful candidate will have a proven track record in managing hotel services, including front-of-house operations, staff supervision, and customer service. They must possess excellent communication skills and be able to work effectively with colleagues at all levels.
Key Responsibilities:
* Manage the daily activities of the hotel service department, ensuring that all tasks are completed efficiently and effectively.
* C coordinate with other departments to ensure seamless service delivery across multiple areas of the hotel.
* Maintain high standards of customer satisfaction through attentive listening and prompt resolution of any issues or concerns raised by guests during their stay.