SPA THERAPIST
Onboard our luxury river cruise ships
As a Spa Therapist on board a river cruise ship, you are responsible for delivering exceptional spa experiences to our guests, ensuring a relaxing and luxurious environment. You will provide a range of professional beauty and massage treatments, promote spa services and products, and contribute to the overall well-being and satisfaction of each guest.
Your main responsibilities:
1. Guest Experience & Service
o Greet guests professionally and create a welcoming spa atmosphere.
o Explain spa services, packages, and promotions clearly and confidently.
o Customize treatments to suit individual guest needs and preferences.
o Ensure guests enjoy a seamless spa journey, from arrival to departure.
o Maintain a courteous and approachable attitude at all times.
2. Treatment Delivery
o Perform a variety of facial and body treatments, including massages (Swedish, Deep Tissue, Hot Stone, Aromatherapy), manicures, and pedicures.
o Use expert knowledge of skin biology, cosmetic chemistry, and therapy techniques to ensure high-quality service.
o Maintain a clean, well-stocked, and hygienic treatment room.
o Keep accurate guest records and ensure confidentiality at all times.
3. Product Knowledge & Sales
o Promote and recommend Natura Bissé and other spa products to guests.
o Assist in achieving revenue goals through effective sales and rebooking strategies.
o Monitor and control spa product inventory.
4. Operational Support
o Ensure timely and efficient scheduling of treatments to avoid guest delays.
o Support onboard operations when required (e.g., gangway duties, luggage assistance).
o Participate in loading/unloading procedures and safety drills as per company policies.
5. Safety & Compliance
o Use personal protective equipment and follow safety protocols.
o Properly store equipment when not in use.
o Participate in all mandatory safety trainings and emergency drills.
Requirements:
* Minimum 2 years of experience in a luxury hotel spa or onboard a cruise ship.
* Proven skills in massage therapy, facial treatments, manicures, and pedicures.
* Fluent in English; knowledge of Spanish, German, or French is a plus.
* Sales experience is an asset.
* Excellent communication and organizational skills.
* Warm, service-minded, and professional demeanor.
* EU passport holder
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