Agentic Audio Specialist – Freelance AI Trainer Project in Switzerland.
This role contributes to a cutting‑edge initiative focused on evaluating and benchmarking advanced agentic audio models designed for real‑world conversational AI applications. You will help simulate realistic customer support interactions across multiple industries, assessing how AI systems perform in dynamic, human‑like scenarios. The work directly influences how next‑generation voice and audio agents understand, respond, and adapt in complex service environments. Operating in a remote and flexible contract setting, you will collaborate on structured evaluation frameworks and contribute to high‑quality datasets that shape model performance. This is a detail‑oriented, research‑driven role ideal for individuals who enjoy working at the intersection of language, audio, and AI systems. Your input will play a key role in improving the reliability, naturalness, and usability of conversational AI technologies.
Accountabilities
You will design, execute, and evaluate structured conversational scenarios that simulate real customer service interactions, ensuring AI models are tested against realistic and diverse user needs. Your work will directly contribute to dataset creation, model benchmarking, and performance evaluation across multiple domains.
Create and run role‑play evaluation scenarios simulating customer support conversations in areas such as travel bookings, financial services, telecommunications, and technical support.
Contribute to the development of diverse datasets used to assess and benchmark conversational audio agents.
Evaluate AI model outputs using standardized qualitative and quantitative criteria.
Assess conversational quality including clarity, flow, tone, and naturalness.
Validate task completion accuracy, contextual understanding, and instruction adherence.
Ensure evaluations reflect real‑world customer expectations and service quality standards.
Support structured documentation and feedback loops for model improvement.
Requirements
You bring strong communication skills and the ability to assess conversational quality in structured, scenario‑based environments. You are comfortable working with technical guidelines and evaluating AI systems using defined rubrics.
Strong verbal communication skills and experience in simulated customer support or conversational environments.
English proficiency across reading, writing, listening, and speaking.
Ability to evaluate structured dialogue and follow detailed assessment frameworks.
Basic understanding of structured data concepts such as JSON, functions, and simple logic reasoning.
Comfort working with technical documentation, evaluation rubrics, and prompt‑based workflows.
Analytical mindset with attention to detail and consistency in evaluation.
Reliable access to a high‑quality microphone for audio‑based assessments.
Device capable of handling audio recording tools and technical materials.
Benefits
Hourly compensation range: $11 – $30.65 per hour (based on experience, expertise, and location)
Remote, contract‑based engagement with flexible working arrangements
Opportunity to contribute to advanced AI model development and evaluation projects
Exposure to cutting‑edge conversational and agentic audio technologies
Project‑based work with clear evaluation frameworks and structured tasks
No traditional employee obligations such as benefits, PTO, or fixed schedules
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