Each bike has a life of its own. They have unique characteristics and function differently, and they require an innovative content creator to tell their story to our riders and retailers.
Are you a 3D creator, innovator, visualizer, storyteller, and bike enthusiast?
HOW YOU’LL MAKE A DIFFERENCE
* Create industry-leading technical documentation (digital and print User Manuals, 3D renderings, Service guides, and Schematics) supporting bicycles and other complex products.
* Create technical content to be consumed digitally - supporting the team's transition from long-form print to online modular content.
* Provide input to improve our written team style guide. Review/edit all written technical content for quality & alignment on an ongoing basis.
* Grow to become a product expert through collaboration with Product Development and Engineering teams to inform content creation.
* Work within a team to establish and expand technical content creation workflow and best practices.
* Partner with Legal to incorporate requirements into content and ensure all documents meet or exceed them.
* Scan the environment globally to ensure content is industry-leading in form and function.
* Actively participate in enhancing the execution of new Product Introduction by providing best-in-class documentation that is first-class, accurate, innovative, and adheres to the project timeline.
* Support Specialized Retailer Education & Marketing departments with Technical Education content creation as needed.
WHAT YOU NEED TO WIN
* 3D Design, BS degree or equivalent experience/education
* Experience in a technical writing or content creation position is preferable.
* Experience with 3D CAD software is required (Creo preferred)
* Proficiency with a 3D Rendering Suite is ideal (3D Max preferred)
* Fluent in English, written and spoken.
* Proven ability to write in explanatory and procedural styles for multiple audiences
* Acute attention to detail in all aspects of responsibilities
* Experience with a digital CMS (hosting, publication, and search management of Technical Content) would be a significant plus. Examples include, but are not limited to, Adobe Experience Manager, Contentful, and eGain.
* Demonstrated effectiveness working cross-functionally and cross-culturally in a global environment
* Proficiency with Adobe Suite.
* Background in web design or creating content for the web preferred.
* Proficient with prioritization and multi-tasking. Able to manage several projects concurrently.
* Adept with communication, particularly highly technical subject matter.
* Self-motivated team player.
Application Requirements
Applicants may be required to supply a written and illustrated sample of a product or procedure.
This position is based at our locations in the USA: Salt Lake City, or Europe: Cham, Zug, Switzerland.
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