Overview
Become a Luxury Brand Evaluator in St. Moritz (German Speaking) – Apply Now. Join CXG, the global leader in customer experience, and explore the world of premium brands in fashion, beauty, jewelry, or automobiles.
Turn your passion for luxury into a career opportunity. Work with iconic brands like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role
As a luxury brand evaluator, you will discreetly assess customer experiences and provide feedback that helps brands refine their services. You may visit boutiques, purchase online, or return a product, and your observations shape the future of luxury.
Responsibilities
* Choose assignments aligned with your preferences and profile
* Visit luxury stores or evaluate online; engage with sales associates
* Observe ambiance, service quality, and overall customer experience
* Provide honest feedback through our platform questionnaires
Our Luxury Partners
* Fashion & Couture: Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana
* Jewelry & Watches: Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora
* Beauty & Skincare: Guerlain, Sephora, L'Oréal, Givenchy
* Automotive: Bentley, Jaguar, Genesis, Maserati, Vespa
Perks & Compensation
* Flexible assignments tailored to your interests
* Compensation for your time and input, with possible reimbursement for purchases
* Mobile platform CXG Live to manage missions, certifications, and feedback
Requirements
* Must be 18+ (21+ in the United States)
* Current customer of premium and luxury brands
* Not currently under contract with any retail brands to ensure impartiality
* Punctual, organized, detail-oriented, reliable
* Observant and passionate about customer experience
* No prior experience required; we value honest feedback from genuine customers
How to Join the CXG Community
1. Register: sign up at live.cxg.com and confirm your email
2. Complete your profile to 100% and get verified
3. Get certified: pass the General Certification
4. Apply for missions: explore assignments with brands that excite you
5. Start evaluating: begin making a difference in the luxury market
Company Details
* About CXG: CXG connects premium brands with evaluators across 70 countries, with 12 global offices and two decades of CX retail expertise.
* Join the CXG Live platform to manage missions and feedback.
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