THE ROLE
Mandarin Oriental Savoy, Zurich is looking for a Sales & Marketing Trainee to join our Sales & Marketing team!
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.
About the job
Based at the Mandarin Oriental Savoy, Zurich within the Sales & Marketing Department in Zurich, the Sales & Marketing Trainee provides administrative support to the Sales & Marketing Team, ensuring smooth operations and efficient coordination.
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YOUR TASKS
As Sales & Marketing Trainee, you will be responsible for the following tasks:
* Provide comprehensive administrative support to the Sales & Marketing Department, ensuring smooth daily operations.
* Assist the Director of Marketing & Commercial Strategy and Director of Sales with various administrative and coordination tasks.
* Prepare VIP alerts, manage travel arrangements, and ensure seamless communication across departments.
* Support the Sales Executive during Sales Blitz activities within the local market.
* Coordinate and prepare client gifts and special amenities for key partners.
* Compile and present weekly sales reports and performance summaries to the team.
* Assist the Sales Team during site inspections and show-arounds, ensuring a professional guest experience.
* Organize and coordinate FAM trips for travel agents and partners, including itinerary planning and logistics.
* Maintain and update internal files, databases, and the CRM system, ensuring data accuracy and consistency.
* Support with VIP and influencer PR arrivals, coordinating amenities and internal communication.
* Assist the Marketing Manager with financial administration, including purchase orders and invoice tracking.
* Provide on-site support during hotel photo and video shoots, ensuring brand standards are maintained.
* Manage and respond to administrative email requests and other daily correspondence.
* Support Events and Banquet administration
* Support in planning, organizing, and tracking influencer and PR events, ensuring successful execution and follow-up.
YOUR PROFILE
As Sales & Marketing Trainee, we expect from you:
* Enrolled as a student in a Swiss hotel management school.
* First experience in the hospitality or event industry is an advantage but not mandatory.
* Strong organizational skills and good time management.
* Confident use of MS Office and ideally some experience with hotel software.
* Communicative, open-minded, and a team player.
* Fluent German and English skills, both spoken and written.
* Independent, structured working style with great attention to detail.
YOUR BENEFITS
Our commitment to you
* An exciting internship in an international and luxurious hotel environment.
* The opportunity to gain valuable experience in event management and hotel administration.
* A motivated and professional team that supports your development.
* Participation in internal training and development programs.
* A dynamic work environment with diverse and exciting tasks.
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