Apply
Job Type
Full-time
Description
The Domestic Scheduling Coordinator coordinates the deposition scheduling process for clients taking depositions in the U.S. and Canada. This customer-service position revolves around providing impeccable customer service from the initial request through delivery and requires poise and professionalism in handling last-minute needs. Great attention to detail, great problem-solving skills, and a positive, “can-do” attitude are essential.
Domestic Scheduling Coordinator Essential Functions
* Promptly responds to client questions and service requests via email and/or phone.
* Monitors Scheduling email folder throughout shift.
* Reserves conference rooms and meeting locations for clients.
* Works with the Calendar department to assign resources for legal proceedings.
* Enters data into legal support software (Reporter Base) with high accuracy.
* Sends confirmations to clients and resources via email.
* Communicates clearly to ensure the correct services requested by clients are set up.
* Pays close attention to job details and performs quality control checks on the work of team members.
* Communicates important job details to other departments, and within the Scheduling department, as needed.
* Facilitates electronic exhibit sharing for clients and resources on remote/virtual depositions.
DOMESTIC SCHEDULING COORDINATOR LOCATION:
Fully Remote
Domestic Scheduling Coordinator Available Shifts
10:00am - 6:00pm EST and 2:00pm - 10:00pm EST
Domestic Scheduling Coordinator Compensation
$21.00 - $23.00 per hour
Benefits
* Medical
* Dental
* Vision
* Voluntary Term Life Insurance
* Voluntary Whole Life Insurance
* Voluntary Long Term Disability
* PTO
* Paid Holidays
* 401(k)
* Employee Assistance Program (EAP)
Requirements
* 4 year college degree preferred and a minimum of 2 years in a customer service and/or legal environment.
* Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft office and Adobe products.
* Strong attention to detail required.
* Must have a team-spirited, positive personality.
* Must be able to work in a professional and confidential environment.
EOE M/F/D/V
Salary Description
$21.00 - $23.00 per hour #J-18808-Ljbffr