Technical Business Analyst with CRM Expertise
Technical Business Analyst with CRM Expertise
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Lead Technical Recruiter & Delivery Lead (UK / Europe / India)
Job Description:
* Technical Business Analyst with recent CRM Implementation/Integration Expertise (Banking Domain)
Language: French – Advance and English Advanced.
* Minimum of 7 years of experience as a Business Analyst in the banking sector.
* Excellent knowledge of wealth management, investment strategies, and financial products.
* Strong recent expertise in CRM Implementation/Integration activities must have.
* Dynamic and proactive in completing assigned tasks, demonstrating responsiveness and adaptability to change.
* Ability to work closely with team members to achieve common goals.
* Strong analytical and conceptual thinking skills, with a knack for problem-solving.
* Autonomy and ability to independently analyze data from various systems.
* Excellent organizational skills, resilience under stress, and ability to manage priorities effectively.
* Proficient in SQL query languages and tools for accessing databases.
* Knowledge and experience with Agile methodology (Scrum).
* Familiarity with APIs, including the use of JSON, XML, Postman, and Swagger.
Responsibilities:
* Participate in gathering and analyzing client requirements, and write detailed functional specifications needed for our development center.
* Support and assist the IT teams based in Geneva during various cycles.
* Ensure the proper integration of the solutions under your responsibility into the bank's overall information system by conducting FATs/integration tests.
* Support and coordinate testing phases with end users.
* Provide level 3 support in case of production incidents.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Banking, Investment Banking, and Financial Services
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